Goose Euro - Universal City

Mark E. 3 months ago

Needed to get two truck batteries installed and Goose was able to get me in and out quickly. Super friendly shop where I didn’t feel nickled and dimed. Will definitely be going back for future needs!

Richard Medina 3 months ago

Had a great experience with Goose automotive. Received great customer service with Pedro at the front desk. They have great technicians that come out to talk to you about your vehicle. Turnaround was good for what i went in for. Highly recommend!!

Earl McCallum 4 months ago

Pedro at front desk, Aaron (mechanic) and and Jim (shuttle) were all great for my 2005 Cooper S supercharger oil change service. It is a complex job deep in the engine bay to access the two reservoirs. It ‘s required every 50-60K miles and requires removing many components to access it. So, you need the best to get it done right, and that is what I found here at Goose Automotive, at the Pat Booker Road, Universal City location. And I am picky about any work on my cars. Price was great too, compared to my other options. Pedro was especially helpful to respond to my several detailed questions and requests. Many thanks! I’ll be back.

Alex Charter 7 months ago

I was having rough shifting issues and called to schedule a transmission flush and front-end alignment, which was badly needed. They did a fantastic job and got me in and out the same day. The service was quick, professional, and there was no pressure to add on extra work. They pointed out one small issue, but it’s something I can handle myself. I’ll definitely be back in the future.

Cedrick McKenney 9 months ago

After doing some calling around for quotes for a rear main seal repair (according to Goose on Pat Booker Rd). I took my 2015 Audi Q5 TDI in for the repair. Their quote was in line with other shops. I choose them since they had the best availability and the 3yr/36K mile warranty. I *thought it was a safe bet. The front desk staff were professional and courteous and got me setup for the appointment. Since they were doing the rear main seal, I also had them perform a timing chain service. It took them a month for the repair, no big deal since I had another vehicle to drive, but it was a little disconcerting that a specialist would take this long. After the repair my vehicle ran fine, but I noticed the oil level was dropping about a 1/4 quart in 1800 miles. That concerned me. I meant to get under the vehicle to check their work, but didn’t get around to it til I received news about a death in my family which was a few months later. I’d planned to drive the Q5 because of the awesome range and fuel economy, but before leaving I decided to remove the splash shield and check for leaks. What I saw made me very upset. Oil was everywhere much worse then when I initially took it into Goose. I